11/30/2023 0 Comments Amazon open orders on digit![]() No, open box inspection is available for free with all eligible orders. ![]() Do you need to pay for the open box inspection service?Ī. Also, you'll see the “Included FREE Open Box Inspection at the time of delivery” message while selecting the delivery slot. If the service is available in your area, you will see the ‘open box inspection' eligibility message on the product details page. How do find out open box inspection is eligible in your area?Ī. However, you can raise a complaint immediately in such cases.įor more details, you can read our article on ways to Get Refund If You Get Fake Product From Amazon. So, please make sure to thoroughly inspect the product for damages before accepting delivery. If the product is found damaged after the successful open box accepted delivery, Amazon will not accept its return. What happens if someone finds an issue with the product after delivery or installation?Ī. If it is damaged, missing accessories, or is different from what was ordered, you will get a full refund. No, you cannot get a replacement for the product. ![]() Can you get a replacement instead of a refund for the wrong/damaged product?Ī. The product will be returned with the delivery partner and your amount will be refunded. Also, DO NOT share the 6-digit code with the delivery associate. If you find that the product is damaged or not the same you ordered or its parts/accessories are missing, refuse the delivery. What happens after the inspection you find an issue with the product?Ī. Amazon will not accept returns for damaged orders if the open box inspection has been completed and delivery is successful. Note: You should share the code only if you find the product is correct and damage-free. Once you share the OTP, your delivery will be confirmed. The delivery executive will ask for this 6 digit code to confirm the open box inspection status. After the inspection is done, and you don't find an issue with the product, you will receive an OTP from Amazon. What happens after the open box inspection?Ī. Also, the service is currently available at only some select PIN codes in India. Also, the products that are eligible for this service are dishwasher, microwave oven, refrigerator, TV, and washing machine. ![]() Amazon offers the “Open box inspection” service by default on basis of certain eligibility criteria that include pre-paid and scheduled delivery orders. Who can avail of the open box inspection service on Amazon?Ī. However, this does not include a working check of the product. At the time of delivery, Amazon's delivery partner opens the package in front of you and lets you visually check the product that the order is right, free of damages, and complete with all accessories. What is the process of Amazon open box inspection?Ī. ![]()
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